Privacy Policy

PRIVACY POLICY

PREMISE
Pursuant to the Regulation (UE) 2016/679 (hereinafter “Regulations”) e D.Lgs. 101/2018, effective from 19/09/2018, this page describes the methods of processing the personal data of users who consult the website www.sylvie.it (from now on the “Site”).

We inform the user that following consultation of this site, data relating to identified or identifiable persons may be processed. This information does not apply to other sites, pages or online services accessible via hypertext links possibly published on the site.

DATA CONTROLLER

The data controller is Mrs. SILVIA VAONA, born in Gattinara on 15 January 1970, tax code VNASLV70A55D938T (hereinafter Data Controller), in the person of the legal representative pro tempore.

1.0 Source of data and type of data collected

– Data communicated by the User

The Site collects data voluntarily provided by users:

1. a) when the aforementioned submit a Project request, via the website. The above data can, by way of example and not exhaustively, include: name and surname of the legal representative or company name of the Company, telephone number and email.
2. b) when sending a message using the contact addresses on the site. The above data includes: name, surname, telephone number and email address. Sending optional, explicit and voluntary messages to contact addresses involves the acquisition of the sender's contact data necessary to provide feedback, as well as all personal data possibly included in the communications. The data provided will be used with IT and telematic tools for the sole purpose of providing the requested service and, for this reason, they will be kept exclusively for the period in which it will be active.

– Browsing data:

The Site also collects data relating to the use of the site by the user. This information is acquired by the IT systems and software procedures used to operate the online portal, during their normal operation; their transmission is connected and inherent to the use of Internet communication protocols. This category of data includes the IP addresses or domain names of the computers and terminals used by users, addresses in URI/URL notation (Uniform Resource Identifier/Locator) of the resources required, the time of the request, the method used in submitting the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server and other parameters relating to the operating system and the user's IT environment.

Such data, necessary for the use of the services offered, are also processed for the purpose of:

• obtain statistical information on the use of the services (most visited pages, number of visitors per time slot or daily, geographical areas of origin, ecc.);
• check the correct functioning of the services offered. Browsing data does not persist for more than seven days and is deleted immediately after its aggregation (without prejudice to any need for the investigation of crimes by the judicial authority).

– Cookies and other tracking systems

In order to make our services as efficient and easy to use as possible, This site uses cookies. Therefore, when you visit the Site, a minimum amount of information is entered into the User's device, as small text files called “cookies”, which are saved in the User's web browser directory. There are different types of cookies, but essentially the main purpose of a cookie is to make the Site work more effectively and to enable certain features.

Cookies are used to improve the User's global navigation.

For more information on the cookies used by this website, you can view the cookie policy when opening the site.

2.0 Interaction with social networks and external platforms

This site hosts third-party plugins and widgets (WordPress, Facebook, Twitter, Instagram) which can install cookies based on their respective information. This site is not responsible for any behavior of the aforementioned plugins and widgets.

This type of service allows interactions with social networks, or with other external platforms, directly from the pages of this Website. The interactions and information acquired from this Website are in any case subject to the User's privacy settings relating to each social network.

In the event that an interaction service with social networks is installed, it is possible that, even if Users do not use the service, it collects traffic data relating to the pages on which it is installed.

For information on the methods, on the purposes of the use and storage of personal data by the platform or external site, of the redirection, as well as the ways in which to exercise your rights, please consult the privacy policy of the individual site.

3.0 Purpose of the processing

The personal data of the interested parties may be processed for the following purposes:

• manage requests for information, contact and/or sending information material, as well as for the fulfillment of any other deriving obligations;
• manage requests, communicate with the user regarding them, provide assistance to customers and allow the management of specific requests. They will also be used to acquire pre-contractual information and exchange information aimed at executing the contractual relationship, including pre- and post-contractual activities; formulate requests or process requests received; manage accounting, tax obligations and any other obligations connected to the provision of the service;
• manage and control risks inherent to IT security, prevent possible fraud, insolvencies or defaults; prevent and manage possible disputes, take legal action if necessary.

4.0 Legal basis of the processing
In reference to the purposes indicated in the previous paragraph, the legal basis of the same is, relatively to the point:

1) e 2): the need to execute a service contract of which the interested party is a party or pre-contractual measures adopted at the request of the interested party;

3) the need to pursue the legitimate interest of the Data Controller (in particular with regard to the prevention of fraud and insolvency).

5.0 Recipients of the data

The personal data processed by the Data Controller are not disclosed, or it is not disclosed to indeterminate subjects, in any possible form, including that of their making available or simple consultation. I am, Instead, communicated to subjects authorized to process as they operate under the authority of the Data Controller.

Furthermore, the Owner uses the following third party service providers, appointed as external data controllers pursuant to art. 28 of the GDPR, which will process part of the data collected on behalf of the Data Controller:

• suppliers who will take care of the provision of services connected to the requested service;
• providers of web platform development and maintenance services;
• e-mail and pec providers that provide functional services for the purposes indicated above;
• professionals/consultants/external
• consultancy company;
• payment operators;
• financial administration, Public bodies, Judicial Authority, Supervisory and control authorities, for the fulfillment of legal obligations and the defense of rights.

In the end, the data may be communicated to subjects entitled to access it pursuant to legal provisions, regulations, community regulations.

A complete list of recipients of the collected data is available by contacting the Data Controller at the email address: privacy@sylvie.it

6.0 Data transfer

Under no circumstances will the Data Controller transfer personal data to third countries.

However, reserves the right to use cloud services; in which case, the service providers will be selected among those who provide adequate guarantees, as provided for by the art. 46 GDPR.

7.0 Data retention

The Data Controller stores and processes personal data for the time necessary to fulfill the indicated purposes. Subsequently, personal data will be retained, and not further processed, for the time established by current civil and tax provisions.

Personal data will in any case be stored for the fulfillment of obligations (es. tax and accounting) which remain even after the termination of the contract (art. 2220 c.c.); for these purposes the Data Controller will only retain the data necessary for the relevant pursuit. It should also be added that, in the event that a user provides the Data Controller with unsolicited or unnecessary personal data for the purpose of carrying out the requested service or for the provision of a service strictly connected to it, SYLVIE SRL cannot be considered the owner of these data and will delete them as soon as possible.

8.0 Rights of the interested party

In relation to the data subject to the processing referred to in this information, the interested party is recognized at any time the right to:

• request access to your personal data and information relating to them (art. 15 of the GDPR); the rectification of inaccurate data or the integration of incomplete data (art. 16 of the GDPR); the deletion of personal data concerning you (upon the occurrence of one of the conditions indicated in the art. 17, par. 1 of the GDPR and in compliance with the exceptions provided in the paragraph 3 of the same article); the limitation of the processing of your personal data (upon the occurrence of one of the hypotheses indicated in the art. 18, par. 1 of the GDPR);
• request and obtain – in cases where the legal basis of the processing is the contract or consent, and the same is carried out by automated means - your personal data in a structured and machine-readable format, also for the purpose of communicating such data to another data controller (c.d. right to portability of personal data – art. 20 of the GDPR);
• object at any time to the processing of your personal data in the event of particular situations concerning you (art. 21 of the GDPR); The specific request is presented by contacting the Data Controller at Tel.: email: privacy@sylvie.it

The interested party, if you believe that the processing of your data is in violation of the provisions of the Regulation, can lodge a complaint with a supervisory authority (Guarantor Authority for the protection of personal data – www.garanteprivacy.it), as required by the art. 77 of the GDPR, or take action in the appropriate judicial offices (art. 79 of the GDPR).

9.0 Nature of provision and refusal

In the event that the interested party does not provide his identification data as necessary for the purposes of carrying out the service requested in the order form, the Data Controller will not be able to follow up on the processing related to the management of the requested services and/or the contract and the Services/Products connected to it, nor to the obligations that depend on them.